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Le Bed | Orthopedic Leather Dog Bed

Faith

Love it

I purchased the large le bed for my Australian shepherd and she loves it! It’s soooo comfortable, fits in any decor, she has lots of space and worth the price for the quality! And can’t forget about how easy it is to clean!!

Le Bed | Orthopedic Leather Dog Bed

Sarah

Disappointing customer service

I recently purchased the Le Dog bed in the colour Bone and noticed that the fit was noticeably loose (I had to insert two blankets inside the cover to make it more snug). I contacted Le Dog via instagram to ask whether it could be a sizing issue or a defect. Initially, I was told the mattress was one inch too short and was offered a first-generation replacement mattress that had yellowed due to oxidation, which I accepted and provided my address for. The next day, I was told the issue was actually caused by the compression process and that I needed to manually expand the blue foam myself. Trying to do so caused the foam to tear. When I explained that I wasn’t comfortable continuing because it was damaging the mattress and that I would rather receive the replacement mattress they had originally offered, I was encouraged to continue adjusting the foam myself. I had to ask three separate times if I could receive the replacement mattress I was offered because it wasn’t being addressed. The entire back-and-forth through Instagram lasted over a week and a half. Overall, this was a very disappointing customer service experience.

Hi Sarah, we’re sorry this experience didn’t meet expectations.

As I outlined in our IG messages, after investigating with our supplier, we identified the issue as foam compression from shipping rather than a sizing defect. Throughout our conversations, I offered multiple resolution options including troubleshooting support of the current mattress, a replacement mattress, a full refund, and pricing an additional leather cover for the original mattress. You outlined this was requested so you could still use the mattress you're unhappy with while also receiving the replacement foam.

To clarify, the replacement mattress offer was never withdrawn I just also offered a full refund as a secondary option for you. The only request we were unable to accommodate was providing an additional leather cover at no charge alongside the replacement mattress.

Ultimately, we proceeded with shipping the replacement mattress just hours prior to this review being posted.

We care deeply about our customer experience and standby our products. I will use this feedback to improve our process moving forward.

Skinny Leather Leash

Courtney Roffel

Loose clip

The clip comes undone at random times on my walk. Disappointed . Love the colour though!

Hi Courtney - so sorry to hear this about your defective clip. We have a new replacement leash in the mail on it's way!

Le Mat | Portable Leather Dog Bed

Linz Hunt

Finally a good looking dog bed.

I’ve never found a dog bed that looked like it fit in my home let alone a leather dog bed! My dog loves it and it blends in our space and won’t get gross and dingy like those Costco beds you see laying around people’s homes long after they should have been replaced.

Le Mat | Portable Leather Dog Bed

Wade Grocott

Excellent Crate Mat

We ordered because our dog kept scratching up the foam mat in his crate and sleeping on the hard plastic. He does not scratch this mat up and it looks great too!

1 2 3

Milky Way

Beautiful and well made

We are so excited to receive the leash, collar and poop bag set. Every thing is extremely well made. We love the aesthetics and the design is very well thought out. The collar D ring is perfect for the ID tag. We just love this set!

Skinny Leather Leash

Samantha Jane

He loves it.

Beautiful bed for my dog. He’s constantly overheating. As soon as I pulled it out of the box he claimed it. Thank you 🖤🖤🖤

Le Mat | Portable Leather Dog Bed

Sarah Jane

The Only Dog Bed You'll Ever Need

Finally! A dog bed that's made for the wear and tear of having an active pup AND looks great in my house. I've bought my fair share of dog beds and they just never last. I LOVE that this one doesn't require any washing and is so easy to clean. My blue heeler is incredibly picky when it comes to his bed but he loved this one right away. The plush padding is perfect for his sore joints and he chooses it over the couch every time (and it's great for keeping him cool in the summer!) I've recommended this bed to all my friends for it's comfort, sustainability, ease of clean, and beautiful design & quality. I'd give it 10 stars if I could!

Le Bed | Orthopedic Leather Dog Bed

Sarah Jane

A Game-Changer for Walks!

By far, my favourite leash I've ever used. It's so versatile in the ways it can be worn, is amazing quality, and looks cute with any outfit! It's light-weight, but strong enough to withstand the pulling from my 50-pound pup. I love that it allows for hands-free walking and the variety of configurations never feels too tight on the waist.

Longline Hands Free Leash

Genessa Davis

Great dog bed!

Wonderful dog bed! I’ve been looking for something like this for a while! Very beautiful, and great quality!

Le Bed | Orthopedic Leather Dog Bed